Fees And Fines
You don’t want to pay fees, and we don’t want to charge them. Please adhere to the terms and conditions and we'll all be happy.
Use of the vehicle is subject to the Terms and Conditions and the following fees and fines. All are subject to applicable taxes.
Item | Cost (USD) | Comment |
|---|---|---|
Application Fee | $12.50 for Ohio; $15.50 for Michigan; other states vary based on costs | Cost to process motor vehicle record check |
Mileage Fee | $0.40/mile | Mileage over 25 miles/hour of rental (prorated for fractional hours) |
Cancellation Fee | Up to amount of time reserved | You can cancel a reservation up to an hour prior to your reserved rental period, otherwise you will be charged the full rental amount |
Late Return | $50 per hour | If you fail to return the car to its designated space prior to your rental period ending; Inconvenience Fee may also apply |
Inconvenience Fee | $50 | If your actions inconvenience another member, such as by being late or returning with a low charge |
Unauthorized Driver | Account Termination plus costs | If an authorized driver allows an unauthorized driver to operate the vehicle |
Low Charge | $25 | If you return the vehicle with less than 20% battery charge |
Declined Credit Card Payment | $25 | Plus actual amount owed |
Excessive Cleaning | Minimum $50 (actual cost + 10%) | Cleaning beyond typical, for example: mud, sand, stains, pet hair, items left in vehicle |
Smoking/Vaping | $100 plus costs | No smoking or vaping of any kind allowed in any vehicle |
Unsecured Pet Violation | $50 | Pets allowed only in approved carriers |
Unauthorized Parking | $50 plus costs | Parking in an unauthorized location |
Towing | $150 plus costs | If the vehicle needs to be towed or is impounded; costs include towing fees, storage, citation, etc. |
Roadside Service | $50 plus costs | Roadside Service required due to driver error or negligence, such as running out of charge |
Loss of Revenue | Up to $100/day | If the vehicle needs to be removed from service |
Tickets | $30 plus costs | Processing fee plus costs of ticket/violation/citation |
Tolls | $25 plus costs | Processing fee for tolls not paid when incurred |
Unlocked/Unsecured Vehicle | $50 | Vehicle left unlocked, windows down, tailgate open, etc. |
Drained Battery | $100 | Lights left on, door open, end rental error, etc. |
Damages | Up to $2,500 | Actual cost of damages plus $100 administrative fee up to insurance deductible of $2,500; additional liability and damage costs may be applicable, see Insurance |
Abandoned Vehicle | $250 plus $5 per mile | If the vehicle is left in any location that is not its assigned space where it was picked up |
Vehicle Tampering | Account Termination plus costs | Any unauthorized contact with or modification to the vehicle or the carsharing technology |