Pre-Authorization

$10 + Estimated Booking Cost

This amount is pre-authorized to your form of payment prior to the start of your booking but only the actual charges after you end your booking are processed; questions on pre-authorizations should be directed to your card issuer

Driving Behavior

Surcharge on hourly fee

Drivers that pose risks to the program due to driving behavior are subject to a surcharge on the hourly rate (+$1 to $5 per hour)

Terms of Service Violation

$50

Violating provisions in the Terms of Service (e.g., speed, behavior), may include termination from program

Vehicle not plugged into charger and/or actively charging

$25

If the booking is ended and the vehicle is not actively charging

Return to Incorrect Location

$100 plus travel costs

If a vehicle is not returned to its assigned location this fee plus any associated costs will be charged

Application Fee

$19.50

Cost to process motor vehicle record check

Mileage Fee

$0.40/mile

Mileage over 25 miles/hour of rental (prorated for fractional hours)

Cancellation Fee

Up to amount of time reserved

You can cancel a reservation up to an hour prior to your reserved rental period, otherwise you will be charged the full rental amount

Late Return

$50 per hour

If you fail to return the car to its designated space prior to your rental period ending; Inconvenience Fee may also apply

Inconvenience Fee

$50

If your actions inconvenience another member, such as by being late or returning with a low charge

Unauthorized Driver

Account Termination plus costs with minimum $250 fee

If an authorized driver allows an unauthorized driver to operate the vehicle

Low Charge

$25

If you return the vehicle with less than 20% battery charge